Shipping and Payment

Shipping

The majority of orders are shipped out via UPS or USPS or Fedex, and only a small number of orders are shipped through other carriers. We do not support a designated carrier to ship your package(s).We offer free Standard Shipping on all items. However, we do not deliver to FPO, APO, and PO Box addresses.

We ship in-stock orders as soon as possible. This is often the day you placed it or the day after, but there are situations where it may take longer. If your item is in stock, your order is estimated to ship on the next business day. All estimates are based on business days.

The items will usually be shipped out next business day after we received payment. If you have ordered multiple items with different delivery destinations, you may receive separate order shipments. Delivery will typically take 3 to 7 days, depending on your destination and the shipping carrier.

When encountering with force majeure, the processing of orders will be delayed. Nevertheless, it is ensured that your order will be processed in a fast manner when weather permits.

We takes every reasonable precaution to ensure that the products are not damaged during shipping. However, damage to products can occur during travel from the SamyoHome shipping facility to homes or businesses. If the item is damaged in transit, please email to our service team: [email protected]

Any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide SamyoHome with proof of the damage in detail as this will assist us in processing your order refund.

Please verify you have the correct shipping address on your order PRIOR to making payment as this is the address we will ship to. We are not responsible for any return shipping cost if product didn’t meet your expectation nor placed a wrong order after order has been shipped out.

Payment

SamyoHome accepts Paypal, Visa, MasterCard, JCB and America Express.

SamyoHome secured by Godaddy SSL, all information we collect are secured.

If you're unable to complete payment, please use another credit card or try with a different browser or change another network environment.

If issues still remain, you can contact our customer service staff ([email protected]) to consult.